Privacy Policy
Effective Date: 27 September 2023
GlobalWorks is operated by LFT VENTURES PTE. LTD., registered in Singapore, with its business address at #09-01, 20 Collyer Quay, Singapore (“GlobalWorks”, “we”, “us”, or “our”).
We take the privacy and security of personal information seriously. This Privacy Policy explains how we collect, use, disclose, store and protect personal information when you use our website, subscribe to our communications, interact with us, or use our recruitment and talent services.
1. Who We Are
GlobalWorks provides recruitment, executive search, talent acquisition, talent intelligence and related technology services.
We help companies identify and connect with relevant professionals and help professionals discover suitable career opportunities.
For privacy questions, requests or complaints, you can contact us at:
Email: nigel@globalworks.social
Address: LFT VENTURES PTE. LTD., #09-01, 20 Collyer Quay, Singapore
2. Information We Collect
Depending on how you interact with GlobalWorks, we may collect information including:
Contact and professional information
Full name
Email address
Telephone number
Company name
Job title
Professional location
LinkedIn or other professional profile
Employment history
Skills, qualifications and professional experience
Resume or CV information
Compensation or career preferences where voluntarily provided
Hiring requirements and business needs
Information you provide to us
We may collect information when you:
Submit a form on our website
Subscribe to GlobalWorks Talent Alerts or other communications
Contact us by email, telephone or another communication channel
Apply for or express interest in an opportunity
Provide a resume or professional profile
Engage GlobalWorks for recruitment services
Request information about a candidate or service
Create or use an account on one of our services
Recruitment information from other sources
For our recruitment and talent-search services, we may also obtain professional information from clients, candidates, referrals, professional networks, professional platforms, publicly available professional sources, and other lawful sources.
Where required by applicable law, we will provide appropriate notice and process this information under an applicable lawful basis.
Technical information
When you use our website or digital services, we may collect certain technical information such as:
IP address
Browser and device information
Pages visited
Date and time of visits
Website interactions
Referral source
Cookie or similar technology information
3. How We Use Personal Information
We may use personal information to:
Provide recruitment and talent-search services
Identify potentially relevant candidates and opportunities
Match professionals with companies
Understand hiring requirements and career preferences
Communicate with clients, candidates and users
Respond to enquiries and requests
Provide requested candidate or talent information
Operate and improve our websites, applications and services
Maintain security and prevent misuse or fraud
Manage our business relationships
Comply with legal and regulatory requirements
Send communications where we have an appropriate legal basis to do so
Analyse our services and improve matching quality
4. Marketing Communications and Talent Alerts
GlobalWorks may offer optional email communications such as:
Selected candidate profiles
Talent alerts
Relevant hiring opportunities
Recruitment insights
Talent-market information
GlobalWorks product or service updates
Where we rely on consent for these communications, we will only send them after you have affirmatively opted in.
For example, if you subscribe to GlobalWorks Talent Alerts, you will be told what type of emails you are subscribing to before providing your consent.
We maintain records of consent where appropriate, which may include information such as the email address, date and time of consent, source of the signup and the consent language presented at the time.
Unsubscribing
You can withdraw your consent or unsubscribe from marketing communications at any time by:
Clicking the Unsubscribe link contained in the email; or
Contacting us at nigel@globalworks.social
After you unsubscribe, we may retain limited information about your email address on a suppression list so that we can respect your preference and avoid sending further marketing communications.
Unsubscribing from marketing communications does not necessarily prevent us from sending necessary transactional or service-related communications.
5. Our Legal Bases for Processing
Where laws such as the GDPR or UK GDPR apply, GlobalWorks processes personal information under one or more appropriate legal bases depending on the circumstances.
These may include:
Consent
Where you have clearly agreed to a specific use of your information, such as subscribing to optional marketing or talent-alert emails.
You may withdraw your consent at any time.
Contract or steps requested before entering into a contract
Where processing is necessary to provide services you have requested or to perform an agreement with you.
Legitimate interests
We may process professional or business information where necessary for legitimate business purposes, including:
Providing recruitment and talent-search services
Identifying suitable professional opportunities
Identifying potentially suitable professionals for client requirements
Maintaining and developing legitimate business relationships
Protecting our services and preventing fraud or misuse
Where we rely on legitimate interests, we consider the nature of the information, the reasonable expectations of the individual and the potential impact on their privacy.
We do not rely on legitimate interests where those interests are overridden by the rights and freedoms of the individual.
Legal obligations
We may process information when necessary to comply with applicable legal or regulatory requirements.
6. Recruitment and Candidate Information
As part of our recruitment services, we may process professional information about candidates and prospective candidates.
This may include information contained in resumes, professional profiles, employment histories, conversations with candidates, references and publicly available professional sources.
Candidate information may be shared with prospective employers or clients where appropriate for recruitment purposes.
Where appropriate, we seek authorization before disclosing information that is not already publicly available or before formally representing a candidate to a prospective employer.
7. Artificial Intelligence and Automated Tools
GlobalWorks may use artificial intelligence, machine learning or automated tools to assist with activities such as:
Profile analysis
Candidate sourcing
Resume analysis
Skills identification
Matching candidates with opportunities
Organising or summarising information
Improving our recruitment processes
These tools are intended to assist our services and do not eliminate appropriate human review.
Where required by applicable law, we will not make decisions producing legal or similarly significant effects solely through automated processing without appropriate safeguards.
8. How We Share Personal Information
We do not sell personal information.
We may disclose personal information where reasonably necessary to:
Clients and prospective employers
Candidate information may be provided to companies considering candidates for employment or other professional opportunities.
Candidates
We may provide candidates with relevant information about companies, roles or opportunities.
Service providers
We use third-party service providers to help operate our business. These may include providers of:
Email delivery
Customer relationship management
Cloud hosting and databases
Recruitment technology
Productivity and collaboration software
Analytics
Security
Communications
Form and newsletter management
Artificial intelligence services
These providers may process personal information on our behalf or as otherwise described in their applicable terms and privacy notices.
Professional advisers and authorities
We may disclose information to legal, accounting, regulatory or other professional advisers, or to competent authorities, when required or appropriate under applicable law.
Business transactions
If GlobalWorks or LFT VENTURES PTE. LTD. is involved in a merger, acquisition, financing, restructuring, sale of assets or similar transaction, information may be transferred as part of that transaction subject to appropriate safeguards.
9. International Data Transfers
GlobalWorks operates internationally.
Personal information may therefore be processed in Singapore and in other countries where our clients, service providers, infrastructure or business partners operate.
Where applicable law requires specific safeguards for international transfers, we take reasonable steps to use appropriate mechanisms designed to protect personal information.
These may include contractual protections and other recognised transfer safeguards.
10. Data Security
We use reasonable administrative, technical and organisational measures designed to protect personal information from:
Unauthorized access
Loss
Misuse
Alteration
Disclosure
Destruction
These measures may include access controls, authentication controls, encryption, secure cloud infrastructure and restrictions on access to personal information.
However, no system or method of electronic storage or transmission can guarantee absolute security.
11. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
Provide our services
Maintain relevant recruitment relationships
Fulfil contractual obligations
Maintain appropriate business records
Establish or defend legal claims
Comply with legal obligations
Respect marketing opt-outs and suppression requests
Retention periods may vary depending on the nature of the information and our relationship with you.
When information is no longer reasonably required, we may delete, anonymize or securely dispose of it.
12. Your Privacy Rights
Depending on where you live and the laws applicable to your information, you may have rights including the right to:
Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information
Object to certain processing
Restrict certain processing
Withdraw consent where processing is based on consent
Request portability of certain information
Object to the use of your information for direct marketing
Lodge a complaint with an applicable data protection authority
Some rights are subject to legal exceptions and may not apply in every circumstance.
To exercise a privacy right, contact:
We may need to verify your identity before completing certain requests.
13. Singapore Personal Data Protection
LFT VENTURES PTE. LTD. is based in Singapore and handles personal information in accordance with applicable requirements of Singapore’s Personal Data Protection Act 2012 (“PDPA”).
Questions, complaints, access requests or correction requests relating to personal data can be directed to our data protection contact:
Email: nigel@globalworks.social
Address: #09-01, 20 Collyer Quay, Singapore
14. Cookies and Website Technologies
Our website may use cookies and similar technologies for purposes including:
Essential website functionality
Security
Remembering preferences
Measuring website performance
Understanding how visitors use our website
Where applicable law requires consent for non-essential cookies or similar technologies, we will request consent before using them.
Browser settings may also allow you to restrict or delete cookies.
15. Third-Party Websites and Services
Our website or communications may contain links to third-party websites or services.
GlobalWorks is not responsible for the privacy practices of independent third parties. We recommend reviewing their applicable privacy policies before providing personal information.
16. Children’s Privacy
Our recruitment and business services are intended for professionals and businesses and are not directed toward children.
We do not knowingly use our services to solicit personal information from children where doing so would be prohibited by applicable law.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to:
Our services
Our data practices
Technology
Applicable laws or regulations
When we make material changes, we will update the effective date shown at the top of this page and provide additional notice where required.
18. Contact Us
For questions about this Privacy Policy, our use of personal information, or to exercise a privacy right, contact:
GlobalWorks / LFT VENTURES PTE. LTD.
#09-01, 20 Collyer Quay
Singapore
Email: nigel@globalworks.social
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